J.D Power has been analyzing car quality for a quarter of a century now, this time noting problems discovered by original owners of 2011 model-year vehicles over the last 12 months, then comparing the results with what was recorded in previous years.
Dependability is rated according to the number of problems found per 100 vehicles (PP100); the study was carried out between the months of October and December 2013, and it involved 41,000 owners.
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